Frequently Asked Questions
Find answers to common questions about our products and services.
What types of laptops do you sell?
We sell a wide range of laptops including used, refurbished, and new laptops from top brands like Dell, HP, Lenovo, Apple, Acer, and more. Our inventory includes business laptops, gaming laptops, ultrabooks, and 2-in-1 convertibles.
Are your used laptops reliable?
Yes! Every used laptop goes through a thorough quality check and testing process before being listed. We test the battery, display, keyboard, ports, and overall performance. Each product listing clearly states the condition and any cosmetic wear.
Do you offer warranty on used laptops?
Yes, we offer a warranty on all our laptops. Used laptops come with a minimum 7-day replacement warranty. Extended warranty options are available for select products.
How can I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout. You can also contact us via WhatsApp or phone to place an order.
What payment methods do you accept?
We accept Cash on Delivery (COD), JazzCash (+92 303-4437120), bank transfers, and online payments. For JazzCash/bank transfers, your order will be processed once payment is confirmed.
How long does delivery take?
Delivery typically takes 2-5 business days depending on your location. Orders within Lahore are usually delivered within 1-2 business days. We use trusted courier services for safe delivery.
Can I return a product?
Yes, we have a 7-day return policy. If you receive a defective product or it doesn't match the description, you can return it within 7 days of delivery for a replacement or refund. Please see our Return Policy for details.
Do you ship across Pakistan?
Yes, we ship to all major cities across Pakistan. Shipping charges may apply based on your location and order value. Orders above Rs. 5,000 qualify for free shipping.
Can I upgrade RAM or storage on my laptop?
Yes! We offer RAM and SSD upgrade services. You can select upgrade options on applicable product pages, or contact us for custom upgrade requests.
How can I track my order?
Once your order is shipped, you'll receive a tracking number via SMS or email. You can use this to track your order on the courier's website or contact our support team for updates.